 |
About our Web Site |
|
This is an online wholesale website. The listing prices on this website are MSRP prices. We do offer discount for quantity purchase from our website. The percentage of discount will be determined after you submit us with the quantity of products of your first order and information of your company. Once the discount is determined, you will have same discount whenever you login back for whatever quantity you will purchase from us in future. |
|
 |
|
 |
|
Do we have minimum requirement to place an order? |
|
Yes. We do have requirement for minimum quantity of order. You can only order per case(box). |
|
|
|
|
|
Do you sell retail? |
|
No. Sorry, we are not in the retail business. We supply our quality products to retailers only. |
|
|
|
|
|
How can I place an order? |
|
It is very easy to place your order with us. You can do one of the followings:
1. You can place your order on our website if you are authorized distributor. Just select the products you want, enter the quantity, click ADD To Cart, follow the steps and check out.
2. You also can fax us your order by filling out the ORDER FORM.
3. Orders placed on our web site will ship once payment is cleared.
4. You also can call us at 1-909-869-5859, to place your order. We look forward to your calls. |
|
|
|
|
|
How can I pay for my orders? |
|
We accept payment by major credit cards.
1. Please provide us your credit card information by Phone (909-869-5859)
or Fax (909-869-5873).
Click here download CREDIT CARD AUTHORIZATION FORM. |
|
|
|
|
|
How much is the amount of shipping and handling charges for my order? |
|
The cost of shipping and handling will be determined once we receive your order. For an order that is less than 150lbs we will ship your order through UPS or Fedex. For an order that is greater than 150lbs we will ship through trucking company. We do believe that we have better rate from trucking company that we have been working for long time. The total charge from above carriers plus our handling charge, that vary from $3.99 to $6.99, will be notified to you via email. |
|
|
|
|
|
How soon can I receive my order? |
|
Normally, for stock merchandise we will ship in 2-3 days after the payment is clear.
You will be notified as soon as we ship your order. |
|
|
|
|
|
Can I come to your place to pick up my order? |
|
No, we DO-NOT offer "Will Call" at this moment. |
|
|
|
|
|
Where can you ship the products? |
|
We ship our products within US through UPS, FEDEX, or trucking companies. The freight will be added to the invoice right after we receive your confirmed order. You will be notified via email. |
|
|
|
|
